Account Management Associate

As one of the fastest-growing companies in the telecommunications industry, we are privileged to partner with top-tier brands that provide cutting-edge wireless solutions for our valued customers. Over the last few years, we have become one of the top 3 locations in the nation and have built a team of high-quality and experienced Account Management Associates. We're passionate about providing our customers with the best products and services, and we're looking for confident, loyal Account Management Associates to join our team. As an Account Management Associate, you'll be at the forefront of the customer sales experience. You'll engage one on one with customers, identify their needs, and present unique wireless solutions for our clients. We're looking for someone eager to learn and grow in a fast-paced sales environment, someone who picks up new concepts quickly, and who can effectively highlight the benefits of our client's offerings. You'll benefit from a proven training program designed to empower our Account Management Associates and prepare you for a career in the Telecommunications Industry. Responsibilities of the ​​

Account Management Associate:

Engage face-to-face with customers, providing information on wireless products and services to help them make informed purchasing decisions to solve their needs Highlight the benefits of our TV, phone, and internet services, emphasizing value and key selling points to maximize company profitability Retain and apply detailed product knowledge to offer tailored recommendations that meet customer service needs Master customer service best practices to ensure a positive, transparent, and engaging experience for our customers Actively listen to customer inquiries and concerns, identifying areas of improvement in order to build long-term client customer relationships Participate in ongoing training to continuously improve your skills and knowledge demonstrating expertise in sales techniques and direct marketing strategies What We're Looking For in

Account Management Associates:

Eagerness to

Learn & Grow:

Expand and deepen your knowledge of the telecommunications industry and develop new customer service and sales skills.

Confidence & Communication Skills:

Speak to customers with authority and clarity, building trust and offering insightful recommendations.

Quick Learner:

Retainment of new sales techniques, customer service strategies, and product knowledge.

Sales and Marketing Acumen:

Drive results with effective sales acumen and apply direct marketing strategies as taught.

Expert Customer Service:

Excel at resolving issues and creating lasting impressions with customers.

Team-Oriented:

Collaborative team player who works well with others to achieve company goals and contribute to morale.

Job Type:

Full-time Pay:

$50,000.00 - $63,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Professional development assistance Vision insurance

Work Location:

In person