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Dowgal Community Association Services

Administrative & Customer Service Specialist

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Job Description

Job Description Help for Job Description. Opens a new window. Must have the following in order to apply: High School Diploma or Equivalent One (1) year of experience Prior office, administrative, customer service, or similar professional experience Valid driver's license

Preferred Qualifications:

Property management or community association experience Experience with customer account records or database software Experience with Microsoft Office or similar business applications

Skills:

Computer skills Telephone and written communication skills Organizational skills Ability to learn new software and procedures Ability to work independently once trained Multi-tasking skills Takes good notes and uses system to stay organized Attention to detail skills Recognizes when something requires follow-up and makes sure it gets completed Is comfortable asking questions when clarification is needed Accepts feedback and applies corrections

Required Screenings:

Background Checks (Local, State & Federal); Credit Checks; Reference Checks. Seeking a Administrative & Customer Service Specialist to support the daily operations of our community association management office. This a hands-on office position for someone who is comfortable spending the majority of the workday working on a computer, answering phones, assisting customers, processing information, and completing administrative tasks. Answering incoming telephone calls Assisting homeowners, board members, vendors, and other callers with routine questions Routing calls and issues requiring management attention Responding to routine emails and correspondence Entering and updating information in DCAM360 Processing association administrative workflows Maintaining homeowner and association records Processing documents, correspondence, notices, and mailings Scanning, uploading, filing, and retrieving documents Tracking open items an required follow-up Assisting with violation and architectural review administrative processing Assisting with meeting preparation and association communications Performing general office and administrative support duties Learning additional responsibilities as experience and proficiency increase

Work Environment:

Will be discussed with applicant.

Hiring Process:

Submit resume via email. In order to apply to this position, please click "Apply" located at the top of the job order page, and you will receive the employer contact information. Employer has indicated the means listed are the only means they will accept to apply.

Days & Hours:

Full Time position; Monday through Friday; 1st shift (9:00am to 6:00pm); 40 hours per week. Complete work schedule will be discussed with applicant.

Pay:

$20 to $22 per hour; depends on experience. Benefits are offered. Drug Free Workplace

Benefits

  • Dental Insurance