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Amscot Corporation
Customer Experience Associate
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Based on Florida data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,684 / year median in Florida
-1% projected decline
Job Description
Job Description Help for Job Description. Opens a new window. Customer Experience Associate Do you love helping people? Are you energized by creating great customer experiences? If you have experience in restaurants, retail, hospitality, or customer service, we'd love to meet you. At Amscot, we believe every customer interaction is an opportunity to make someone's day a little easier. We're looking for friendly, dependable people who enjoy serving others and are ready to build a rewarding career with a company that believes in developing its people. Why You'll Love Working at Amscot Grow Your Career Many of our leaders started exactly where you'll begin. In fact, 100% of our Branch Leaders and District Leaders started as entry-level associates. With paid training, coaching, and ongoing development, you'll have every opportunity to grow your career. Make a Difference Every day, you'll help customers with financial solutions they depend on while creating an experience that leaves them feeling welcomed, respected, and valued. Outstanding Benefits
- Paid training and mentorship
- Competitive starting pay with advancement opportunities
- Paid holidays and vacation
- 401(k) with company match
- Medical, dental, and vision insurance
- Company-paid life insurance
- Company-paid short- and long-term disability
- Optional supplemental insurance
- Flexible scheduling based on business needs
- One weekday and one weekend day off each week What We're Looking For We're looking for people who:
- Enjoy helping others
- Have a positive attitude and strong communication skills
- Thrive in fast-paced environments
- Take pride in providing exceptional customer service
- Work well as part of a team
- Are dependable and eager to learn
- Can work nights and weekends
- Have reliable transportation
- Have a high school diploma or GED Experience We Love Experience in restaurants, retail, hotels, customer service, hospitality, grocery, or other customer-facing roles is highly valued—but a great attitude and willingness to learn matter even more.