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Gables Motorsports Wesley Chapel

Service and Parts Sales

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$54,210 / year median in Florida

+6% projected growth

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Job Description

We are actively seeking enthusiastic and professional individuals to grow their careers in the exciting powersports industry. Our product range includes all sizes & styles of on & off-road vehicles, and all the top parts & accessories for each. We carry industry leading franchises as well as a large selection of pre-owned models. If you have a passion for the excitement of powersports, we can provide you the tools and guidance for a successful career.
Job description:
Gables Motorsports of Wesley Chapel is currently seeking a motivated Service & Parts Sales Pro! This position assists customers in maintaining their toys and helps to make them even cooler. The "PAL" is responsible for selling and scheduling estimates of general maintenance and custom vehicle add-ons. Communicating with customers their job status, with a focus on customer service and repeat business. The advisor must have some background knowledge on a diverse set of products including boats, motorcycles, dirt bikes, atv's, side x sides, utv's, scooters, and more.
Responsibilities:
Greet all walk in customers with a great attitude Reach out to new and existing customer base routinely and repeatedly Utilize Call, Text, and Email at a high level Review and inspect service vehicles upon receipt Sell repairs and add-ons to customers Communicate technician recommendations to the customer Schedule repairs on vehicles Ensure timely work completion by service technician Ensure the highest quality of work Coordinate parts orders as need for service completion Assist with incoming vehicle deliveries Move wheels, tires, generators, and other customer items Push non starting vehicles in/out of service shop Must be able to lift 40lbs Must be able to push bikes weighing in excess of $1,000lbs Complete the service checklist for every unit Log all items used for service accounting and billing Communicate & update parts & sales departments with progress Keep your work area clean, neat, & organized Comply with OSHA &store safety policies Keep up with certifications and continuing education Work with factory representation for warranty authorization Help and assist other team members Keep a positive attitude and work hard
Qualifications Desired:
Highly motivated Excellent customer service skills Knowledge of powersports motor systems Advanced knowledge of all cycle motor systems Excellent organizational skills Excellent communication skills Strong attention to detail Ability to manage multiple priorities in a fast paced environment Please submit a cover letter along with your resume for review.
Pay:
$40,000.00 - $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Why do you want to work with Gables Motorsports?
Work Location:
In person