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Del Toro Insurance Fr-125

Agente de Seguros 4-40 Bilingüe (P&C + Life + Health)

Career Insights for Insurance Customer Service Representative

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Scorecard

Based on Florida data

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$43,693 / year median in Florida

-7% projected decline

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Job Description

We are seeking a Licensed Insurance Customer Service Representative (4-40) with an active Florida 4-40 license , bilingual English/Spanish , and minimum one year of verifiable experience in an insurance agency. The role includes customer service, policy servicing, and administrative support across Property & Casualty (P&C) , Personal Lines , Commercial Lines , Health , and Life Insurance products. Required Qualifications Active Florida 4-40
Insurance License Bilingual:
English / Spanish (required) Minimum 1 year of verifiable insurance agency experience Experience in Property & Casualty (P&C) insurance Experience as: Insurance Customer Service Representative Insurance Assistant Insurance Office Support Knowledge of insurance products including: Personal Auto Insurance Commercial Auto Insurance Homeowners Insurance Commercial Insurance Boat / Watercraft Insurance Other Property & Casualty (P&C) lines Familiarity with: Policy servicing and endorsements Customer retention and renewals CRM systems and carrier portals Strong organizational and communication skills Key Responsibilities Handle inbound and outbound customer service calls Assist clients with auto, homeowners, commercial, and boat insurance policies Process policy changes, endorsements, renewals, and cancellations Support sales agents with quotes and documentation Maintain accurate client records and compliance documentation Provide bilingual customer service (English/Spanish) Perform daily administrative insurance office tasks Preferred Skills Experience with Personal Lines and Commercial Lines (P&C) Familiarity with Florida insurance carriers Knowledge of health and life insurance (plus) Experience with ACA, Medicare, or supplemental products (a plus) Additional language proficiency (bonus) Compensation & Benefits Base salary from $3,000/month Performance-based bonuses Stable Monday-Friday schedule Long-term growth opportunity Training and professional development Tipo de puesto: Tiempo completo, Medio tiempo
Sueldo:
$17.00 - $20.00 la hora Lugar de trabajo: Empleo presencial