Customer Service Representative

Home Legend | Customer Service Representative Delivers exceptional customer service by building professional relationships, solving problems, and recommending product solutions. This role requires a self-driven, highly organized individual who excels in critical thinking, time management, and cross-functional collaboration in a fast-paced environment. Key Responsibilities Respond to customer inquiries with professionalism and urgency. Process and manage orders accurately and efficiently. Recommend product solutions based on customer needs and availability. Coordinate with internal teams to ensure smooth order fulfillment. Track open orders and provide timely updates and follow-up. Assist customers in locating retailers and route inquiries appropriately. Core Skills Critical thinking and problem-solving Strong communication and relationship-building Organization and time management Self-motivated, detail-oriented, and adaptable Customer-focused with conflict resolution skills Proficient in Microsoft Office; ERP experience a plus Education & Experience High school diploma or equivalent required Customer service or related experience preferred Advanced education or certifications a plus Industry experience a plus

Pay:

$16.32 - $19.21 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Adairsville, GA 30103 (Required)

Work Location:

In person Customer Service Representative 2.5 2.5 out of 5 stars 100 Eagle Parkway, Adairsville, GA 30103 $16.32 - $19.21 an hour - Full-time Home Legend 12 reviews $16.32 - $19.21 an hour - Full-time Home Legend | Customer Service Representative Delivers exceptional customer service by building professional relationships, solving problems, and recommending product solutions. This role requires a self-driven, highly organized individual who excels in critical thinking, time management, and cross-functional collaboration in a fast-paced environment. Key Responsibilities Respond to customer inquiries with professionalism and urgency. Process and manage orders accurately and efficiently. Recommend product solutions based on customer needs and availability. Coordinate with internal teams to ensure smooth order fulfillment. Track open orders and provide timely updates and follow-up. Assist customers in locating retailers and route inquiries appropriately. Core Skills Critical thinking and problem-solving Strong communication and relationship-building Organization and time management Self-motivated, detail-oriented, and adaptable Customer-focused with conflict resolution skills Proficient in Microsoft Office; ERP experience a plus Education & Experience High school diploma or equivalent required Customer service or related experience preferred Advanced education or certifications a plus Industry experience a plus

Pay:

$16.32 - $19.21 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Adairsville, GA 30103 (Required)

Work Location:

In person