Moving Sales & Customer Service Specialist Best Deal Movers & Storage Full-Time | In-Person $17.00-$20.00 per hour + Monthly Performance Bonus Best Deal Movers & Storage is seeking an experienced Sales & Customer Service Specialist to join our office team. Please read the qualifications carefully before applying. This is a fast-paced, phone-intensive position that combines inside sales, customer service, estimating, lead follow-up, and booking moves . This is not an entry-level receptionist or general office position. The ideal candidate has previous experience in phone-based sales, inside sales, customer service, or a similar position and is comfortable speaking with customers, following up persistently, preparing estimates, overcoming objections, and asking for the sale. Responsibilities Handle a high volume of inbound and outbound customer calls Respond promptly to new leads and customer inquiries Gather detailed information to prepare accurate moving estimates Explain services, pricing, and options clearly and confidently Follow up consistently with customers who have received estimates Convert qualified leads and estimates into booked moves Communicate professionally with customers by phone, email, and text Maintain accurate notes, follow-up activities, estimates, and customer information in our CRM Manage multiple leads and customers at different stages of the sales process Coordinate with dispatch and operations regarding scheduled moves Assist existing customers with questions and concerns Complete related administrative and scheduling responsibilities
REQUIRED
Qualifications Applicants should meet the following qualifications: Previous customer service, inside sales, phone sales, or call-center experience Strong and confident telephone communication skills Comfortable making outbound sales and follow-up calls Ability to ask for the customer's business and close sales Strong computer and data-entry skills Excellent organization and attention to detail Ability to multitask in a fast-paced office Professional written and verbal communication Reliable attendance and punctuality Ability to work independently while also contributing to a team Comfortable being held accountable for follow-up, sales activity, and results Moving industry, home-service sales, estimating, or CRM experience is strongly preferred. This Position May NOT Be a
Good Fit If You:
Are uncomfortable making outbound calls Do not enjoy sales or asking customers for their business Are looking primarily for a receptionist or administrative position Prefer a position with limited customer interaction Have difficulty managing multiple leads and follow-ups simultaneously Are unable to reliably work the required schedule
Schedule Monday-Friday:
8:00 AM-5:00
PM Rotating Saturdays:
8:00 AM-12:00 PM, typically once or twice per month
Sundays:
Off This is a full-time, in-person position. Compensation $17.00-$20.00 per hour , based on relevant experience and qualifications, plus monthly performance bonus opportunities . About Best Deal Movers & Storage Best Deal Movers & Storage is a family-owned moving and storage company focused on providing professional, dependable service and an excellent customer experience. We are looking for someone who wants to become an important part of our team—not simply fill a desk. The right candidate will be dependable, competitive, organized, confident on the phone, and motivated to turn opportunities into booked moves while providing excellent customer service. If you have relevant sales/customer service experience and are confident that you meet the qualifications above, we encourage you to apply.
Job Type:
Full-time Work Location:
In person
Pay:
$17.00 - $20.00 per hour Expected hours: 40.0 per week