Service Writer Cycle World of Athens INC Athens, GA Job Details Full-time From $14 an hour 1 day ago Benefits Paid time off Employee discount Qualifications Retail customer service procedures Service writing Customer communication Servicing vehicles Mechanical repair Driver's License Suggestive selling Full Job Description
Job Summary:
- We are seeking a dedicated Service Writer to join our team. The Service Writer will provide exceptional customer service, coordinate powersports services, and ensure efficient communication between customers and technicians. The ideal candidate will have a strong background in sales, powersports diagnostics, and repair, and possess excellent communication skills. Will train the right candidate.
Responsibilities:
- Greet customers and assist them with service inquiries
- Schedule appointments and manage service orders
- Communicate service recommendations to customers
- Communicate with sales, and parts department as needed
- Upsell additional services or products as needed
- Coordinate with technicians to ensure timely completion of services
- Maintain accurate records of services performed
- Address customer concerns or complaints in a professional manner
- Stay updated on powersports industry trends and technologies Will train the right candidate.
Requirements:
- Proven experience in sales, preferably in a Powersports setting
- Knowledge of Powersports diagnostics and repair processes
- Ability to upsell and promote tire services and other
- Strong communication and interpersonal skills
- Mechanical knowledge to understand service requirements
- Ability to multitask and prioritize tasks effectively Join our team as a Service Writer and be part of a dynamic environment where your skills will be valued.
Take the next step in your career with us!
Job Type:
Full-time Pay:
From $14.00 per hour
Benefits:
Employee discount Paid time off
Work Days:
Every weekend
License/Certification:
Driver's License (Required) Ability to
Commute:
Athens, GA 30606 (Required) Ability to
Relocate:
Athens, GA 30606: Relocate before starting work (Required)
Work Location:
In person