ONSITE (Augusta, Georgia) Call Center Customer Service Rep - Starting 6/15/2026

ONSITE (Augusta, Georgia) Call Center Customer Service Rep

• Starting 6/15/2026 Augusta, Georgia Customer Service/Support 2879 Job Description Overview After the submission of your application, you will receive an email inviting to visit our office Monday

• Friday:

  8:30am
• 12:30pm, to complete required assessments through our AI-powered platform (Harver).

Completion of the assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.

Work Location:

ONSITE

• 1040 Stevens Creek Rd, Augusta, GA 30907

Compensation:

$16.50/hour

Paid Training Start Date:

Monday, June 15, 2026

Training Hours:

Monday

• Friday:

  8am
• 5pm EST (hours may be adjusted) Hours of Operation (following training): Monday

• Friday:

  7am
• 7pm EST
• Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.

After successful completion of Training and Nesting, agents are eligible for a $150 incentive. After 30 days of production, agents are eligible for an additional $150 incentive. Must be actively employed at time of pay-out. Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider

TSI-CXBPO

(part of TSI family of companies)? Paid training Team-oriented work environment Growth opportunity Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities

In This Role, You Will:

Answer inbound calls regarding: Billing inquires Disconnect/Reconnect Payment Arrangements Budget Billings Make payments Process trouble and outage orders Move In/Out Service Assist with My Account (Online Accts) Qualifications

Ideal Candidate Qualifications:

Must have prior call center experience Great Attendance Computer Navigation skills Must be able to type minimally 35-40 WPM Great Communication skills Open to working overtime

• We are the client's Crisis Center therefore in the event a major storm impacts our Service Territory we will be required to work long hours to include overnight and weekends Adhere to a 20-minute daily break 1 hour lunch Multitask Skills

Note:

• Camera requirements
• Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)