Veterinary Receptionist /Customer Service Representative (Full-Time) Cherokee Animal Hospital | Canton, GA Are you passionate about helping people and animals? Do you thrive in a fast-paced environment where compassion, teamwork, and exceptional customer service are valued? Cherokee Animal Hospital is looking for a full-time Veterinary Receptionist to join our dedicated team! We are a busy, privately owned small animal practice in Canton, Georgia, and have proudly been voted Best in Canton and Best in Cherokee by our clients multiple times over the past 10 years. Our team is committed to providing outstanding veterinary care while creating a welcoming and supportive experience for every client and patient who walks through our doors. About Our Hospital Our modern, well-maintained facility is fully computerized and equipped with: Digital radiography Digital dental radiography Ultrasound High-speed dental equipment Full in-house Antech laboratory Acupuncture and laser therapy Referral relationships with local emergency and specialty hospitals We pride ourselves on practicing high-quality medicine with compassion, professionalism, and excellent client communication. Position Responsibilities As the first point of contact for our clients, you will play a vital role in creating a positive experience while supporting our medical team.

Responsibilities include:

Greeting clients and patients with warmth and professionalism Answering multi-line phones and scheduling appointments and surgeries Properly triaging emergencies and obtaining accurate client information Maintaining accurate medical records in Avimark Obtaining patient histories and assisting with client education Filling prescriptions Supporting veterinarians and veterinary technicians as needed Processing payments and maintaining accurate records Providing outstanding customer service in a fast-paced environment Must be comfortable using multiple computer programs simultaneously, including practice management software, email, online communication platforms, and other technology essential to providing exceptional client service. Qualifications Previous veterinary hospital experience preferred Excellent communication and customer service skills Compassionate, friendly, and professional demeanor Strong attention to detail and organizational skills Proficient with computers and comfortable learning and adapting to new software, technology, and digital platforms Experience using veterinary practice management software (Avimark experience is a plus) Ability to multitask, prioritize responsibilities, and remain calm under pressure Positive attitude, dependable work ethic, and willingness to work collaboratively as part of a team Smiles, compassion, professionalism, flexibility, and a genuine desire to help both clients and patients every day Weekend responsibilities rotate among staff for the care of boarding and hospitalized pets. Benefits Holiday Pay 401(k) matching Paid Time Off (PTO) Pet benefits Uniform and shoe allowance

Job Type:

Full-Time Location:

Canton, GA 30114 Applicants should be able to reliably commute to Canton or be willing to relocate prior to their start date. If you're looking to join an award-winning veterinary team that values excellence, compassion, and teamwork, we'd love to hear from you. Apply today and become part of the Cherokee Animal Hospital family!

Pay:

$16.00 - $20.00 per hour

Work Location:

In person