Job Responsibilities YourTown Health is currently seeking a full-time Customer Service Representative for our thriving Family Practice Office in Carrollton, GA ! This position is responsible for scheduling and registering patients, determining sliding fee scale program eligibility, verifying patient information and ensuring a smooth patient flow at the clinic.

Principle responsibilities include:

Answer phones promptly and courteously, route calls, and take messages. Receive patients and make appointments. Obtain and verify patient data including address, insurance coverage, employment status, etc. according to clinic procedures. Maintain smooth patient flow throughout clinic and ensure that patients are called in order. Advise patients if there will be a delay in service and provide continual feedback to patients concerning appointment time. Scan all required patient financial and clinical information into the Electronic Medical Record (EMR). Maintain an inventory of supplies and equipment for front office. Responsible for collecting and balancing patient revenue each day. Request health records from patients previous health care providers. Education High School Diploma or GED required. Experience 1+ years of customer service experience required. 1+ years of experience working in an outpatient medical practice preferred. Bilingual in Spanish and English strongly preferred. Excellent interpersonal skills required.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Free parking Health insurance Life insurance Paid time off Retirement plan Travel reimbursement Vision insurance

Experience:

Customer:

1 year (Required)

Language:

Spanish (Preferred) Ability to

Relocate:

Carrollton, GA 30117: Relocate before starting work (Required)

Work Location:

In person