Customer Service Representative

Job Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our customers receive exceptional support and assistance. This paid position offers an exciting opportunity to develop your office management and customer service skills in a fast-paced environment where your contributions truly make a difference. Responsibilities Provide outstanding customer support via phone, email, and in person, ensuring each interaction is positive and solution-focused Manage multi-line phone systems efficiently, directing calls accurately and professionally Utilize computer skills to perform data entry, update customer records, and manage appointment scheduling using Microsoft Office, Google Workspace, and Zoom Assist with clerical tasks such as filing, proofreading, and organizing documents to support smooth office operations Support office management activities by maintaining organized files, managing supplies, and ensuring efficient workflow Requirements Proven experience in office administration or customer service roles with strong clerical skills Excellent computer literacy including proficiency with Microsoft Office Suite (Word, Excel), Google Workspace, and data entry tools Strong organizational skills with the ability to multitask effectively in a busy environment Exceptional phone etiquette and communication skills; bilingual abilities are a plus for serving diverse clients Experience with multi-line phone systems, front desk operations, and office management preferred Ability to handle confidential information discreetly and demonstrate excellent time management skills Barber's Driving School, Inc. was founded by Mr. B. C. and Mrs. Coree Barber in 1964 as AAA Driving School of Columbus. The school is established as a family business, now operated by Al Barber and Buster Barber. Over the next thirty years, Barber's expanded its product line to add classroom instruction for teenagers and develop its Teen Driver Education program, as well as DUI and Defensive Driving program. We are a 5-star reviewed school. Mission To create excellence in Driver Education, Behavior, Evaluation, Improvement, Rehabilitation, and Testing, using proven methods and new technologies to accomplish our goals. To measure and improve our results through Research and Development using scientific means. Philosophy To treat each customer as family with their health and safety being our greatest concern. Join us to be part of a vibrant team committed to delivering exceptional service while advancing your career!

Pay:

From $15.00 per hour

Work Location:

In person