Case Manager/Social Services Worker

Overview We are seeking a dedicated and compassionate Case Manager to join our team. In this role, you will be responsible for overseeing the development and coordination of services that assist individuals in remaining in their communities. You will work collaboratively with clients, families, and various stakeholders to ensure that each individual receives the necessary resources and support to thrive support to enhance service delivery. A. Minimum Education and Experience Bachelor's degree in social work, sociology, psychology, or a related field, AND Two years experience in the human service or health related field. B. Minimum Skill and Knowledge Ability to effectively coordinate and communicate with clients, service providers, general public, and other staff members Skill in establishing and sustaining interpersonal relationships Knowledge of human behavior, gerontology Skills in team building and group dynamics Knowledge of community organization and service system development Problem solving skills and techniques Knowledge and skill in social and health service intervention techniques and methodology.

General Description:

Under direction, performs work of moderate difficulty by providing skilled casework services to selected caseloads or clients with special problems such as health disability or those at risk of nursing home placement; provides specialized casework services aimed at securing the client's overall well- being and maximum degree of independent functioning. Serves large geographic areas which may include one large county and/or many small counties which may involve extensive travel, and performs related work as required.

Case Management Duties:

1. Reviews financial, medical, and social information of applicant as presented by referral source. 2. Verifies Medicaid eligibility and/or screens for

MAO/PMAO

eligibility, using standardized guidelines. 3. Explains thoroughly the scope and purpose of the Traditional/ Enhanced EDWP. 4. Identifies client's needs and desired services as stated by the referral source or applicant. 5. Determines if client is eligible for Traditional/ Enhanced EDWP and refers client to other appropriate resources.

Social Services Duties:

Researches and maintains up-to-date knowledge of community resources. Participates in case conferences with the RN/LPN Case Management to discuss the plan of care as needed. Provides information on the availability of services, delivery options, and on the feasibility of implementing the service needs identified by the RN. In cooperation with the RN, determines the cost for implementing the plan of care for the client. Develops the30- day comprehensive care plan in consultation with the client, client's family and service providers. Serves as the liaison between the assessment process and the effective delivery of direct services. Brokers the Traditional/ Enhanced EDWP services and implements the care plan. Arranges for non- Traditional/ Enhanced EDWP community-based services needed by the client. Notifies RN Case Management of any change in client status. Collaborates with RN re ECM/TCM changes that may influence eligibility. Monitors service delivery to individual clients to assure services are being provided as appropriate and effectively meets the client's needs. Continuously reviews, monitors, and updates the comprehensive care plan. Documents case activity and service information. Communicates and coordinates with all agencies providing direct services to the client. Approves/denies providers' requests for increased services based on the care plan and needs of the individual. Limits amount and frequency of service in order to assure that costs do not exceed the limitations established by the Department of Community Health and the Department of Medical Assistance. Conducts personal contacts with each client monthly, by phone or quarterly site visits, in order to provide effective Case Management. Completes the 30 and 90- day CCP Review. Reports suspected abuse, neglect, or exploitation of any client to APS if client does not live in a PCH, or to LTCO and ORS if client lives in a PCH. Reports information to the ALS family model provider, if appropriate. Arranges emergency services. Completes the Service Authorization Form (SAF). De-authorizes unused services timely. Monitors the expenditure of funds for Title XIX waivered services in the planning and service area, in cooperation with the lead agency. Sends necessary information to county DFCS office when LOC returned and services begin. Communicates with DFCS regarding

MAO/PMAO

eligibility. Maintains confidential case records on all Traditional/ Enhanced EDWP clients. Requests redetermination of the client's level of care prior to its expiration or if there is a change of status, new services required. Advocates for the special needs of the functionally impaired population requiring community based services. Maintains knowledge of the provider service standards for each Traditional/ Enhanced EDWP service. Assists clients with appeals and attends hearings. Provides data and client records required by hearing officer as required. Attends Traditional/ Enhanced EDWP Network meetings and other meetings coordinated by AAA.

Public Relations Duties:

Provides support to the lead agency in an assigned geographical area to educate the general public, health and social service agencies, physicians and other health professionals, nursing homes, hospitals, health providers, church and civic groups, etc., regarding the services available.

Administrative Duties:

Meets with supervisor at least monthly to discuss and review cases. Compiles and submits to supervisor statistical data on a regular basis. Assists in development and revision of policies and procedures. Attends organizational meetings, and training as required. Keeps supervisor informed of progress and problems associated with duties. Maintains knowledge of Case Management Manual and Provider Services Manual and revisions. Performs other duties as assigned If you are passionate about making a difference in the lives of others and possess the required qualifications, we encourage you to apply for this rewarding opportunity.

Job Type:

Full-time Pay:

From $36,000.00 per year

Benefits:

403(b) 403(b) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Ability to

Commute:

Columbus, GA 31901 (Required) Ability to

Relocate:

Columbus, GA 31901: Relocate before starting work (Required)

Work Location:

In person