Apply Today, Work Today Weekly Pay Job Description:

We are Hiring Immediately for a Customer Service Representative position! Help customers with their questions about products and programs. Provide high quality support by phone, email, and other written communications. Schedule outbound and inbound shipments. Provide input and complete freight bills. Assist with the communications with carriers when issues arise. Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements. Prepare and review invoices, BL, AWB, HBL, MBL for accuracy. Prepares invoice, bill of ladings, AES and other freight related documentation for commercial freight invoices and for ocean and air cargo. Ensure all supporting documents are accurate, available and applicable to the customer order/shipment. Organize pick-up schedules as applicable for cargo. Request Bills of lading from shipping lines. Scan and upload invoices, shipping documentation, as part of company guidelines. Compile and submit accurate, regular and timely reports as requested. Provide customer statistics regarding shipments via email or through verbal transmission. Keep communication flowing with customer on a daily basis to ensure the highest customer service. Process new rate requests, especially during the booking portion, along with pertinent information to pricing for rate submission and approval from customer. Report and document any irregularities to Supervisor immediately.

Job Requirements:

Ask about our Employee Rewards Program May be required to lift up-to 25lbs May be required to perform repetitive motions Must have reliable transportation Must be able to work in a team environment

Additional Information:

Ask about our Employee Rewards Program Benefits include medical insurance, dental insurance, vision insurance and life insurance Some positions may not require background check or drug test Full-time, Part-time $19.50 - $21.00 / hr

Shifts Available:

1st Shift 2nd Shift 3rd Shift For this or other positions in your area. HV23