Job Title:

Customer Service Representative Pay:

$17.00 per hour

Job Type:

Full-time Job description: Environmental Turf Management is a lawn care company that has proudly been in operation for over 25 years. Our longevity is due largely to our team of dedicated employees; many of which have been with us for 10+ years. Over the years, Environmental Turf Management has built a reputation of superior customer service. When our customers call us, a local employee is there to answer the phone, whether they have a general lawn care question or a specific problem related to weed control, fertilizer or aeration. Any time of year, Environmental Turf Management can proactively manage their lawn care needs, giving them peace of mind that their home or business is being cared for by true professionals. We are currently looking for a well-rounded and qualified individual to fill a Customer Service Representative position. Working hours will be Monday through Friday, 8am to 5pm.

Customer Service Representative Job Duties:

Ensure customer satisfaction and provide professional customer support Communicating with customers through various channels Process payments Data entry Communicating and coordinating with other departments as necessary Making outbound collection calls

Customer Service Representative Job Requirements:

Hours worked Monday through Friday, 8am-5pm Experience with Microsoft Office Experience in Customer Service Strong telephone and email etiquette Knowledge of lawn care industry preferred but not required Knowledge of Service Assistant software preferred but not required

Customer Service Representative Job Benefits:

Health insurance Employer paid Dental and Vision insurance 401(k) and 401(k) matching Paid Time Off and paid holidays Casual dress code

Experience:

Office:

1 year (Preferred) Ability to

Commute:

Loganville, GA 30052 (Required)

Work Location:

In person

Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you experienced with Microsoft Office products? Have you worked in an office environment before? Have you ever worked in the service industry (lawn care, plumbing, hvac, electrical)? Ability to

Commute:

Loganville, GA 30052 (Required)

Work Location:

In person