A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Georgia's Comprehensive Insurance Agency - Allstate Insurance Job Description You are applying to work with one of the best agencies Allstate has to offer! Great leadership, culture, and teamwork. If you have insurance and inside sales experience, are good on the phone, and are looking for a career with great growth and earning potential, you NEED to apply for this position! Come work with a fantastic team, and leadership that is dedicated to your success AND your work/life balance! As a Licensed Inside Sales Representative, you will help grow our local Allstate agency by engaging with current customers and the community. You will apply insurance knowledge and customer service skills to increase the customer's understanding of the value of insurance and cultivate long-term relationships with trusted advice. Responsibilities Handle policy support tasks such as endorsements, changes, billing, and claims guidance Generate new business through inbound calls, referrals, and cross selling Conduct renewal reviews and identify coverage gaps Support with retention to save accounts Maintain documentation and compliance within the agency management system Job Qualifications Property & Casualty License At least 1 year of customer service experience in the insurance industry, Allstate experience preferred Confident, motivated individual with the ability to multitask Comfortable with using computers and multiple applications Have excellent verbal and written communication skills Benefits $30-36K Base salary offered plus uncapped commission Comprehensive on-the-job training Continuous learning and development courses, available through Allstate University Positive work environment, our culture is fun, energetic and engaged Advancement opportunities
Disclosure:
Tactical HR LLC and our client, the employer, are proud to be equal opportunity employers. We are committed to equal employment opportunity regardless of protected status. Each client/agency is different in how their staff, book of business, sales process, and compensation is structured. Compensation is typically offered as base + commission and will depend on the agency and your experience. The Licensed Service Representative opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors.
