Client Experience Specialist Burn Boot Camp Peachtree Corners, GA Peachtree Corners, GA Job Details Full-time $15 - $20 an hour 1 day ago Benefits Employee discount Gym membership Qualifications Objection handling (sales technique) Sales negotiation Customer communication Teamwork Customer relationship building Interpersonal skills Team leadership Client rapport building Attention to detail Increasing sales revenue Customer relationship management Organizational skills Adaptability Closing sales leads Sales follow-up Full Job Description Client Experience Specialist - Full-Time Burn Boot Camp | Peachtree Corners & Dunwoody, GA Inspire. Lead. Grow. Make an Impact. Are you passionate about health and fitness, love connecting with people, and thrive in a fast-paced, team-oriented environment? Do you have the leadership and sales skills to create exceptional customer experiences and help a business grow? Burn Boot Camp is hiring a full-time Client Experience Specialist to support our Peachtree Corners and Dunwoody locations! We're looking for a motivated, people-focused leader who can deliver outstanding member service, drive membership growth, support our team, and help build a strong fitness community at both locations. This is an in-person, full-time opportunity for someone who takes initiative, enjoys building relationships, and wants to make a meaningful impact in a growing fitness business. If you're energized by people, passionate about fitness, and comfortable turning conversations into results, we'd love to meet you. What You'll Do As our Client Experience Specialist, you'll play a key role in creating an exceptional member experience while supporting the daily operations and growth of both Burn Boot Camp locations. Member Experience & Customer Service Create a welcoming, energetic, and professional environment for every member, guest, and prospective client. Build meaningful relationships with members and help foster a positive, connected fitness community. Oversee front desk operations and ensure a smooth, consistent client experience. Respond to member questions, address concerns, and help maintain high standards of service and satisfaction. Sales & Membership Growth Lead by example in sales, customer service, and member engagement. Conduct confident, relationship-driven sales conversations with prospective members. Present membership options, follow up with leads, address objections, and help convert fitness prospects into members. Monitor membership performance, track trial conversions, and report on key business metrics. Support membership retention and identify opportunities to strengthen member engagement. Team Leadership & Operations Collaborate with trainers and the Franchise Partner to support daily business goals. Lead weekly meetings with trainers and the Franchise Partner to review performance, priorities, and opportunities for improvement. Help ensure staff follow brand standards, operating procedures, and established cleaning and organization checklists. Maintain a clean, organized, and welcoming gym environment. Step in where needed to support the team and keep operations running smoothly. Marketing & Community Engagement Coordinate social media content and client engagement campaigns. Help plan and execute community events, promotions, and local business partnerships. Represent Burn Boot Camp with enthusiasm and professionalism in the community. Contribute ideas that increase brand awareness, generate leads, and strengthen relationships with members and local partners.

What We're Looking For:

We're seeking someone who combines a passion for people with the ability to lead, sell, and execute. Required Qualifications Previous leadership, supervisory, or management experience in a customer-facing environment. Sales experience, including presenting offers, handling objections, following up with prospects, and closing sales. Strong verbal and written communication skills. A customer-first mindset and the ability to build genuine relationships. Comfort working toward measurable goals and contributing to business growth. Reliable transportation and the ability to work in person at both our Peachtree Corners and Dunwoody locations. Availability for weekday shifts and occasional Saturdays. Preferred Qualities A genuine interest in health, wellness, and fitness. Strong organizational skills and attention to detail. A proactive, self-motivated, solutions-oriented approach. Confidence working with a team while taking ownership of individual responsibilities. Familiarity with social media, local marketing, or community outreach. The ability to adapt quickly in a fast-paced environment and maintain a positive attitude.

Position Details Job Title:

Client Experience Specialist Employment Type:

Full-time Locations:

Burn Boot Camp -

Peachtree Corners and Dunwoody, Georgia Work Setting:

In-person; shifts at both locations are required

Pay:

$15-$20 per hour, plus performance-based incentive opportunities

Schedule:

Full-time hours, primarily weekdays, with occasional Saturdays required

Benefits & Perks:

Complimentary Burn Boot Camp membership, employee discounts, and performance-based bonus opportunities Why Join Burn Boot Camp? At Burn Boot Camp, fitness is about more than working out. It's about building confidence, creating connections, and helping people become stronger inside and outside the gym. As part of our team, you'll have the opportunity to: Make a meaningful difference in members' lives. Take ownership of the client experience and contribute to business growth. Develop your leadership, sales, and operational skills. Work alongside a supportive team that values energy, accountability, and community. Enjoy a complimentary gym membership and employee discounts. Earn additional incentives based on performance. Ready to Make an Impact? This is more than a front desk job. It's an opportunity to combine leadership, sales, customer experience, and fitness in a role where your contributions matter. If you're organized, outgoing, results-driven, and passionate about helping people succeed, we encourage you to apply. Apply today to join Burn Boot Camp in Peachtree Corners and Dunwoody! We look forward to meeting someone who is ready to inspire, lead, and grow with us.

Pay:

$15.00 - $20.00 per hour Expected hours: 20.0 - 40.0 per week

Location:

Peachtree Corners, GA 30092 (Preferred) Ability to

Commute:

Peachtree Corners, GA 30092 (Required)

Work Location:

In person