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Customer Service Representative
Peachtree Corners, GA
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Now viewing: Account Specialist Representative (Customer Service Representative)
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Account Specialist Representative (Customer Service Representative)

Job Description

Account Specialist Representative (Customer Service Representative) Peachtree Corners, GA 30071 $50,000 a year - Full-time Apply with Indeed Account Specialist Representative (Customer Service)
Schedule:
Monday-Friday, 8:00 AM-5:00
PM Compensation:
$50,000 annually
Employment Type:
Full-Time About the
Role:
We are seeking a customer-focused and detail-oriented Account Specialist Representative to join our team. This role is responsible for providing exceptional customer service, processing orders, coordinating with internal teams, and ensuring accurate and timely order fulfillment.
Key Responsibilities:
Serve as the primary point of contact for customer inquiries via phone and email. Process and manage customer orders accurately within the ERP system. Verify pricing, product availability, and shipping information. Coordinate with warehouse, logistics, sales, and accounting teams to support order fulfillment. Communicate order status, shipment updates, backorders, and lead times. Resolve customer concerns and order discrepancies in a professional manner. Maintain accurate order documentation and customer records.
Qualifications:
High school diploma or equivalent. Previous customer service, order entry, inside sales, or administrative experience preferred. Strong communication, organizational, and problem-solving skills. Proficiency with Microsoft Office, including Outlook. Experience with ERP or order management systems is a plus. Ability to multitask and work effectively in a fast-paced environment. What We're Looking For Strong attention to detail and accuracy. Excellent customer service and communication skills. Ability to prioritize tasks and meet deadlines. Team-oriented mindset with a proactive approach to problem-solving. Apply today to join a growing team where your customer service expertise and organizational skills can make an immediate impact.
Pay:
$50,000.00 per year
Experience:
ERP systems: 1 year (Required)
Work Location:
In person
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