Customer Service Representative The UPS Store - Retail Center Sales Associate - 3.5 Savannah, GA Job Details Part-time $12 - $16 an hour 1 day ago Qualifications Computer operation Office activity coordination Microsoft Outlook Phone communication Computer literacy Spreadsheets Filing Administrative experience Meeting scheduling Retail store experience Telephone systems Multi-line phone systems Clerical experience Office management Documentation Handling Technical Proficiency Editing Office phone management Quality data entry Retail sales Office record organization Full Job Description Job Overview We are seeking a dynamic and dedicated Customer Service Representative to join our vibrant team! In this role, you will be the frontline ambassador for our company, providing exceptional support and assistance to clients and visitors alike. Your energy, organizational skills, and technical proficiency will help create a positive experience for everyone who interacts with us. This paid position offers an exciting opportunity to develop your office management and customer service skills while contributing to a welcoming and efficient environment. Responsibilities Answer multi-line phone systems promptly and professionally, ensuring clear communication and excellent customer support Manage front desk operations, greeting visitors, directing inquiries, and maintaining a friendly, professional demeanor at all times Utilize Office management software and productivity tools such as Microsoft Office (Word, Excel, Outlook) to handle data entry, filing, and document preparation Maintain accurate records through spreadsheets and data entry tasks, ensuring information is organized and easily accessible Support administrative functions including calendar management, appointment scheduling, and correspondence handling Assist with clerical duties such as proofreading documents, managing files, and supporting office operations to enhance overall productivity Communicate effectively with clients via phone or email, demonstrating excellent phone etiquette and client communication skills Requirements Proven experience in office management or administrative support roles with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry tasks Technical proficiency with computer literacy including typing speed, proofreading abilities, and familiarity with productivity software Experience using QuickBooks or similar accounting software is a plus but not required Bilingual abilities are highly desirable to serve diverse client needs effectively Excellent phone communication skills with professional phone etiquette and multi-line phone system experience Strong clerical experience including filing, calendar management, and document processing Demonstrated ability to multitask efficiently in a fast-paced environment while maintaining high accuracy levels Prior customer service or front desk experience is preferred; previous personal assistant experience or office experience will be advantageous Join us to be part of a lively team where your organizational talents and passion for helping others will shine! We're committed to fostering an inclusive environment that values your skills and supports your growth. This paid position offers an engaging work atmosphere where every day brings new opportunities to excel.

Pay:

$12.00 - $16.00 per hour Expected hours: 15.0 - 30.0 per week

Experience:

Retail sales: 2 years (Required) Ability to

Commute:

Savannah, GA 31410 (Required)

Work Location:

In person