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Battery Source of Sharpsburg
Mobile Device Repair Technician & Customer Service Representative
Career Insights for Customer Service Representative (General)
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Based on Georgia data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,413 / year median in Georgia
-1% projected decline
Job Description
Company Overview Battery Source is a reputable battery discount superstore and golf cart retailer with a rich history of serving customers across multiple locations. As a family-owned business with over 60 years of experience, we are committed to providing high-quality products and exceptional customer service through our dedicated team. Job Overview We are seeking a dependable, motivated team member to join our growing company! If you enjoy working with technology, helping customers, and working hands-on, we'd love to hear from you. Duties Diagnose and perform repairs on mobile devices including smartphones, tablets, laptops, and other consumer electronics using hand tools and schematics. Replace automotive batteries safely and efficiently. Deliver exceptional customer service and build positive customer relationships. Answer customer questions and explain repair or replacement services. Maintain a clean, organized, and professional work environment. Handle customer devices and vehicles with care and attention to detail. Qualifications This position offers an engaging opportunity for individuals passionate about technology repair and customer service to grow within a well-established company dedicated to innovation and excellence. Experience repairing mobile devices. Experience replacing automotive batteries (or willingness to learn). Excellent customer service and communication skills. Strong troubleshooting and problem-solving abilities. Dependable, punctual, and team-oriented. Ability to work in a fast-paced environment. What We Offer Competitive pay based on experience. Training and opportunities for career advancement. A supportive, team-focused work environment. Full-time employment with a growing company. If you're passionate about technology, enjoy helping people, and aren't afraid to get your hands dirty, we'd love to hear from you! Apply today by sending your resume or stopping by to speak with our team.