Job Summary We are seeking a dynamic and dedicated Customer Service Representative to join our rent-to-own team! In this vital role, you will be the friendly face and helpful voice that ensures our customers receive exceptional support and assistance. Your enthusiasm will drive sales, positive interactions, resolve inquiries efficiently, and foster lasting relationships. If you enjoy helping others, we want to hear from you! Duties Respond promptly to customer inquiries via multi-line phone systems, email, and live chat, providing clear and courteous communication. Manage front desk operations, greeting visitors and directing them appropriately while maintaining a professional and welcoming environment. Oversee sales floor and schedule deliveries Maintain organized filing systems and perform clerical tasks including proofreading documents and managing calendar schedules. Provide exceptional customer support by resolving issues efficiently, documenting interactions accurately, and following up as needed. Assist with data entry tasks, ensuring accuracy in client information and transaction records while demonstrating strong computer literacy and organizational skills. Experience Previous rent-to-own or retail furniture sales preferred but will train the right candidate Strong typing skills with attention to detail for proofreading and data entry tasks. Experience handling multi-line phone systems and providing excellent phone etiquette in a professional setting. Bilingual abilities are highly desirable to effectively communicate with diverse clients. Proven ability to manage time efficiently, prioritize tasks effectively, and handle multiple responsibilities simultaneously. Prior customer service or client communication experience that highlights your interpersonal skills and problem-solving abilities.

We value energetic professionals who are eager to contribute their skills to create positive experiences for our clients every day.

Pay:

$11.00 - $13.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Paid time off Vision insurance

Work Location:

In person