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The Howard Center for Women's Health

Insurance Call Center Representative

Career Insights for Call Center Representative

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Based on Georgia data

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$35,119 / year median in Georgia

+1% projected growth

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Job Description

Are you passionate about providing exceptional customer service in a fast-paced environment? Our busy OB/GYN office is seeking an enthusiastic Insurance Call Center Representative to join our team! If you're someone who goes above and beyond for patients, maintains a positive attitude, and thrives in a team-oriented setting, we'd love to meet you.
What We Offer:
Full-time In person position (Monday-Friday, 8:00 AM to 5:00 PM) No weekends or holidays! A supportive, patient-focused work environment
Key Responsibilities:
Manage high volumes of inbound calls with professionalism and efficiency Verify patient insurance coverage using online portals and by phone Complete and maintain accurate insurance benefit sheets for patients Discuss patient accounts and assist with billing inquiries Accept and post patient payments
What We're Looking For:
Strong verbal communication skills with active listening abilities A positive, patient-focused attitude and adaptability to different personality types Excellent multitasking, prioritization, and time management skills Ability to work independently and remain organized in a busy environment Bilingualism is a plus! If you're ready to bring your energy, personality, and dedication to a team that values top-notch service, apply today!
Job Type:
Full-time Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Ability to
Commute:
Tifton, GA 31794 (Preferred) Ability to
Relocate:
Tifton, GA 31794: Relocate before starting work (Preferred)
Work Location:
In person