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Customer Service Representative

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Job Description

We are looking for multiple Customer Service Representative to join our team in Tyrone, GA . ASAP! Positions are filling up fast, apply today before you miss this great opportunity in today's tight market!
Customer Service Representative Requirements:
Prior customer service experience required HVAC, trades, or dispatch experience a plus Excellent phone manner and communication skills required Comfortable learning scheduling/dispatch software required Previous ServiceTitain experience preferred High school diploma or equivalent required
Customer Service Representative Benefits:
$30,000.00 - $60,000.00 per year Top Benefits! Plenty of OT! PTO! 401k & More!
Customer Service Representative Responsibilities:
Schedule and dispatch service appointments efficiently to maximize technician routes Answer inbound calls and respond to customer inquiries about service, maintenance, and installations Enter and maintain accurate customer records in scheduling/dispatch software Follow up on completed jobs, service agreements, and membership renewals Resolve customer concerns promptly and escalate when needed Coordinate with technicians and office staff to keep the day running smoothly Please be on the lookout for a (774) area code calling you. We recruit remotely, and may not be calling from your local state area code! #GRN1
Job Type:
Full-time Pay:
$30,000.00 - $60,000.00 per year
Benefits:
401(k) 401(k) matching Health insurance Paid time off
Experience:
Customer Service:
1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance