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The George McCranie Law Firm

Bilingual Customer Service/Sales Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Georgia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,413 / year median in Georgia

-1% projected decline

Explore Career

Job Description

The George McCranie Law Firm is looking for a new team member. Our team is carefully selected to create and deliver an amazing customer experience. In this role, you'll grow your career by connecting with our customers and offering them our different services.
NO EXPERIENCE IS REQUIRED.
That's right. We will provide you with in house training. No test to take, no travelling to different locations for training, NO
WORKING WEEKENDS AND HOLIDAYS.
What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, recommending services with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. You need to have a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives.
Job Description:
We're seeking a dynamic Sales Associate to join our team. Whether you're new to the industry or an experienced professional, we provide comprehensive in-house training to ensure you succeed. There's no need for prior experience, tests, or weekend work. Enjoy a balanced workweek and a supportive environment where you can grow your career.
What You'll Be Doing:
Customer Engagement:
Connect with customers to understand their needs and explain how our services can meet them.
Sales Support:
Assist attorneys by facilitating meetings with potential clients through face-to-face interactions or outbound calls.
Customer Service:
Handle inquiries with empathy and active listening, providing efficient and effective solutions.
Data Management:
Manage reports, perform data entry, and ensure accurate follow-up with customers.
Software Use:
Utilize various software programs to support daily tasks.
What We're Looking For:
Bilingual Skills:
Proficiency in Spanish and English is essential. Commitment to
Learning:
Willingness to adhere to procedures and continuously improve.
Detail-Oriented:
Ability to handle sensitive customer information with the utmost confidentiality.
Tech Savvy:
Comfortable using computer systems and software.
Why Join Us:
Supportive Environment:
Benefit from knowledgeable and encouraging leadership.
Team Spirit:
Work with a dedicated team of 40+ professionals.
Training & Development:
Engage in weekly training sessions to enhance your skills.
Positive Atmosphere:
Enjoy a work environment focused on achievable goals and personal growth.
Career Growth:
Opportunities to advance within a stable and expanding firm.
What You Can Expect:
Engaging Interactions:
Communicate with customers via face-to-face meetings, text, call, and video chat.
Career Advancement:
Opportunities for professional development in a high-energy, family-friendly setting.
Work-Life Balance:
No weekend or holiday shifts, and a stable work schedule. Apply Today! If you're passionate about making a difference and eager to grow your career with a supportive team, we want to hear from you. and take the first step towards an exciting future with The George McCranie Law Firm!
Job Type:
Full-time Pay:
$18.00 - $25.00 per hour
Benefits:
On-the-job training Paid time off
Shift:
8 hour shift Application Question(s): What is your level of Spanish proficiency?
Experience:
Sales:
1 year (Preferred)
Language:
Spanish (Required) Ability to
Commute:
Valdosta, GA 31602 (Required)
Work Location:
In person