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Customer Service Team Member (3026 N Ashley St Location)
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Georgia data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,413 / year median in Georgia
-1% projected decline
Job Description
When you join the KFC brand, you join our family! The KFC family takes pride in our high-quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have passion for people, not only our guests, and we value our employees and understand how you make a difference in our restaurants. Working at a KFC independent franchise restaurant is more than a job, it's an opportunity to help families create memories and be a community partner! We are an iconic, global brand that offers a fun recognition culture and training programs that help you grow with opportunities for advancement. We'd be delighted to have you join out team! Responsibilities of a
Customer Service Team Member:
Greeting customers when entering and leaving the premises Taking and filling customer orders Preparing our delicious food General cleaning Stocking supplies
Job Requirements:
Must be at least 16 years of age Friendly and positive attitude Teamwork and cooperation with coworkers Follow food safety and hygiene procedures Ability to stand for long periods and move quickly Excellent communication skills Ability to handle customer complaints calmly and professionally Ability to follow instructions and accept feedback Learn from mistakes and improves quickly Dependable and punctual
Benefits:
Flexible schedule Opportunity to be trained in multiple positions (cashier, drive-thru, kitchen) Advancement Opportunities available for qualified individuals Paid Vacation (both Full-Time and Part-Time employees) Paid Sick Leave (Full-Time) Health Insurance (Full-Time) Vision Insurance (Full-Time) Dental Insurance (Full-Time) Supplemental Insurance through AFLAC (qualified employees) VSU Scholarship Opportunity (criteria outlined in handbook) REACH
•KFC Foundation Higher Education Scholarship Opportunities (two opportunities per year) RISE
•KFC Foundation Personal Money Management Tools
KFC FOUNDATION FUND
•KFC Foundation aid for employees during hardship, crisis, or natural disaster Discounted meals Strong charity partnership within our local communities (United Way Support Opportunity) Work schedule Day Shift Night Shift Weekends Holidays (Closed on Thanksgiving and Christmas Compensation Competitive pay based on experience
•You are applying for work with a franchisee of a KFC. If hired, the franchisee will be your employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Kentucky Fried Chicken of Valdosta was founded in 1965 by Owen Harris. We currently have three KFC locations in Valdosta, GA. We enjoy being the premier fried chicken restaurant in our area. We take pride in our relationships with our community and our employees, it's all about people! We look forward to you joining our winning team!
Pay:
$10.00
•$11.00 / hour
Job Type:
fulltime, parttime
Schedule:
Weekend availability Holidays Day shift Night shift
Education:
No education required Work location: On-site 5 Points
•
E810003. 3026 N
Ashley St, Valdosta, GA, 31602
Benefits
- Paid Time Off (PTO)
- Sick Leave
- Health Insurance
- Dental Insurance