Customer Service Representative / Dispatcher Aaron Overhead Doors - Villa Rica, GA Aaron Overhead Doors is growing! We're looking for a motivated, organized, and customer-focused Customer Service Representative / Dispatcher to join our team in Villa Rica, GA. This position plays an important role in keeping our customers happy, our technicians productive, and our daily operations running smoothly. Responsibilities Answer incoming calls and respond to customer texts. Schedule, confirm, and coordinate service appointments. Dispatch technicians and communicate schedule changes or delays. Communicate with customers regarding appointments, lead times, warranties, and service needs. Schedule deliveries, warranty work, and callbacks. Send thank-you messages to customers after completed jobs. Handle after-hours calls for our 24/7 emergency service. Process credit card payments when needed. Perform general CSR and clerical duties. Coordinate technician shop hours, including warehouse organization, cleanup, deliveries, and parts pickups. Assist management and operations as needed. What We're Looking For Friendly, professional, and customer-focused. Organized, dependable, and detail-oriented. Strong communication and multitasking skills. Comfortable using computers, phones, text messaging, and CRM/scheduling software. A positive team player who takes ownership and follows through. Garage door experience is a plus, but we will train the right person. What We Offer Competitive pay based on experience Performance Bonus Professional and supportive work environment Training and support Growth and advancement opportunities Opportunity to become an important part of a growing company Join Our Team If you're dependable, personable, organized, and enjoy working with people in a fast-paced environment, we want to hear from you!

Location:

Villa Rica, GA Position:

Customer Service Representative /

Dispatcher Employment:

Full-Time Pay:

Competitive pay available Apply today and become part of the Aaron Overhead Doors team!