An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
In Person About the Opportunity We are expanding our team and seeking motivated individuals who are interested in building a career in benefits consulting and client services. Whether you're beginning your professional journey or looking to transition into a rewarding career, we provide comprehensive training, mentorship, and advancement opportunities. This is a relationship-focused position designed for individuals who enjoy helping others while achieving personal and professional growth. This is a performance-based role where you control your income through commission, bonuses, and residuals - backed by full training and support from day one. What You'll Do Meet with qualified clients to discuss insurance and benefits options Educate individuals and families on available coverage solutions Build and maintain long-term client relationships Deliver exceptional customer service throughout the enrollment process Participate in ongoing training and professional development Collaborate with team members to achieve individual and organizational goals What We Offer Comprehensive training program provided Residual income opportunities Clear advancement path into leadership and management Professional coaching and mentorship Supportive, team-oriented culture Recognition programs, contests, and incentive trips Average first-year earnings: $55,000-$70,000+ Income potential is based on performance, client retention, and production levels. Qualifications Strong communication and interpersonal skills Positive attitude and willingness to learn Self-motivated and goal-oriented Professional and dependable Ability to work independently and as part of a team Customer service, retail, hospitality, leadership, or sales experience is a plus, but not required Why Join Us? We're looking for individuals who want more than just a job. We invest in our team members through training, mentorship, and advancement opportunities designed to help you build a long-term career and increase your earning potential. If you're ready to develop valuable professional skills, help clients make informed decisions, and grow within a supportive organization, we'd love to hear from you. Apply today to be considered for immediate interview opportunities. We are an Equal Opportunity Employer and welcome candidates from all backgrounds.
