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Arthritis & Rheumatology Center PC

Medical Call Center (Bilingual- Spanish/ English)

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Job Description

Job description We are seeking a polished and professional Bilingual Medical Call Center Scheduler for our expanding Medical practice for our Woodstock, GA location. This is a onsite full time Monday-Friday position. Responsibilities include but are not limited to: answering multiple phone lines, scheduling appointments, scanning and faxing documentation into the EMR, routing calls to the appropriate staff member, taking accurate messages for office staff and handling and maintaining insurance referrals from primary care providers. This position holds a key position within the practice as they are the first person any patient or vendor will meet. Therefore friendly customer service is a must at all times, under all circumstances. Candidates with experience working in a physician specialty office and prior knowledge of insurance plans and policy requirements is a plus. We are looking for a dedicated and responsible new team member to join our office family.
Work hours:
8:00 am - 5:00 pm Monday - Friday (Onsite) Company overview: Rapidly growing Rheumatology & Endocrinology office with locations in Roswell, Cumming, Suwanee, Canton, Kennesaw, Marietta, Lawrenceville, Decatur, Savannah, Lilburn & Woodstock. Offers various ancillary services in house such as MRI, X-ray, Phlebotomy, CLIA Certified High complexity lab, Infusion suite, MSK ultrasound and much more.
Requirements:
Minimum 1 year of Call Center Experience is Required Minimum 1 year of experience with e
ClinicalWorks Preferred Job Type:
Full-time Pay:
$18.00 - $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): What salary range are you expecting for this position? How many years have you worked in patient scheduling roles?
Language:
Spanish (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance