Join a locally owned Hawaii business where friendly service, teamwork, and an organized office make a difference every day. Absolute Termite & Pest Control Hawaii is hiring an Office Receptionist / Customer Service Coordinator. We're looking for someone who enjoys helping people, feels comfortable using technology, and takes pride in keeping details accurate and tasks moving. You'll be an important connection between our customers, office team, and field crews—helping us deliver the thoughtful, dependable service our customers deserve. Pay & Schedule $18

•20 per hour, based on experience Full-time, in-person position Tuesday-Saturday, 8:30 a.m

•5:30 p.m. Sundays and Mondays off An Office Built to Help You Succeed We use technology to simplify scheduling, customer communication, and daily office tasks. Our established systems, clear procedures, and detailed office guide help keep everyone informed and working together. We value people who ask thoughtful questions, communicate clearly, and follow through. You'll have a defined process to work from and an important role in making each customer's experience a good one. What You'll Do Welcome customers and answer incoming calls with warmth and professionalism. Respond to customer emails, texts, voicemails, and online inquiries promptly and accurately. Schedule and confirm appointments, coordinate changes, and keep customers updated. Maintain clear customer records, document conversations, and create follow-up tasks so requests are tracked through completion. Follow up on estimates, explain services using company resources, and help customers book appointments. Communicate with our pest control and fumigation teams to relay schedule changes, customer requests, and service details. Review upcoming appointments for missing information and help prepare the next day's schedule. Assist with service paperwork, account updates, and daily administrative tasks. Follow established office procedures and keep your team informed of outstanding items or concerns. Who Will Do Well Here You're friendly, dependable, and organized. You can give a customer your full attention while keeping track of what needs to happen next. You're comfortable with computers, willing to learn, and understand that a clear note or timely follow-up can make someone else's day easier. We're looking for: Clear verbal and written communication and a professional phone manner. Strong attention to detail with customer information, appointment dates, and account notes. Comfort using email, digital calendars, and multiple computer programs throughout the day. The ability to prioritize and stay composed during busy periods. Reliable attendance and availability for the full Tuesday-Saturday schedule. Initiative, teamwork, and consistent follow-through. Previous receptionist, customer service, scheduling, or administrative experience is preferred. Familiarity with customer management or scheduling software is a plus. Why Absolute? We're locally owned and operated, and we believe in treating our customers like ʻohana. Your work will help local families care for their homes while supporting the crews who make our services possible. This role offers a consistent weekly schedule, two consecutive days off, established office systems, and work that makes a visible difference to your team and customers. Apply Today Submit your résumé and a brief introduction about your office or customer service experience. Please confirm your availability to work Tuesday-Saturday, 8:30 a.m

•5:30 p.m. We look forward to meeting you!

Pay:

$18.00

•$20.00 per hour Expected hours: 36.0

•40.0 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off Referral program Vision insurance

Work Location:

In person