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EDS Service Solutions

LIH AIRPORT - Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on Hawaii data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,086 / year median in Hawaii

+1% projected growth

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Job Description

EDS Service Solutions partners with major car rental companies across the United States. Our team helps provide customers with a smooth and exceptional rental experience. We are looking for an outgoing, dependable Customer Service Representative who enjoys working with customers.
Position Details:
Location:
Lihue Airport Pay:
$20/hour
Pay Schedule:
Weekly Job Responsibilities:
Provide excellent customer service throughout the rental and return process Welcome customers in a professional and friendly manner Prepare and complete rental and return documents Review rental agreements, rates, charges, and return information with customers Answer phones and assist customers with questions Help resolve customer service issues Provide directions, maps, and local area information Assist with vehicle preparation and cleanliness Wash, vacuum, disinfect, and refuel vehicles as needed Help maintain a clean and safe vehicle for every customer Work as part of a team to provide an efficient customer experience
Requirements:
Must be 21 years of age or older Valid driver's license required Clean driving record for the past 3 years Previous customer service experience preferred/required Must be comfortable working outdoors Must be able to scan for extended periods Must be able to walk, bend, and twist for extended periods Professional appearance and communication skills Dependable and able to work as scheduled Why Join EDS? This is a great opportunity for someone who enjoys customer service, working around vehicles, and staying active rather than sitting behind a desk all day. Apply Today Submit your application online: Apply with EDS Service Solutions Prefer to speak with Recruiting? Call (808) 240 1706 to schedule an interview or get more information. Carlos (323) 375-5971
Recruiting Department Hours:
Monday-Friday, 9:00 AM-5:30 PM Pacific Time #EDSHawaii EDS Service Solutions is an Equal Opportunity Employer. We are committed to equal treatment of all employees regardless of race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.
Work Location:
In person
Benefits:
Dental insurance Health insurance Vision insurance
Pay:
$20.00 per hour
Benefits:
401(k) Dental insurance Health insurance Vision insurance
Work Location:
In person

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance