Customer Service Rep Culligan Ultrapure, Inc - 3.7 Adel, IA Job Details $18 an hour 2 days ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Referral program Qualifications Customer communication Accounts payable Accounts receivable management Account maintenance Spreadsheets Service scheduling NetSuite Financial issue resolution Phone customer support Scheduling pickups and deliveries Financial record maintenance Billing troubleshooting Associate's degree Accounting support Entry level Full Job Description Join Our Team at Culligan Ultrapure - Make a Splash in Your Career!

About Us :

Culligan Ultrapure is part of the trusted Culligan Water family, serving communities across Minnesota, Indiana, Arizona, Missouri, Wisconsin, Michigan, Texas, and Iowa since 1962. We are a proud leader in water purification and softening, providing solutions for residential, commercial, and industrial customers. With over 40 locations and decades of expertise, we're passionate about making a positive impact through better water!

Position Description:

Provide day-to-day customer service operations, including assisting customers, answering incoming calls, scheduling service appointments and route deliveries for bottled water and salt, maintaining and entering data in NetSuite, and supporting basic collections and bookkeeping tasks.

Job Qualifications:

Associate degree preferred with hands-on customer service experience. Route scheduling experience preferred. Excellent customer service skills Basic Microsoft Excel experience Basic understanding of general service installation duties. General accounting knowledge for resolving billing issues and reducing account receivable delinquency. Basic understanding of Accounts Payable process. Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers. Why You'll Love Working with

Us:

Competitive pay that rewards your hard work Comprehensive benefits: Health, dental, and vision coverage Paid holidays and PTO to help you recharge 401k matching to secure your future Employee referral program and customer referral bonuses - because great people know great people Education assistance to help you grow your skills To learn more about this great opportunity go to www.culliganiswater.com (http://www.culliganiswater.com) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.