EDUCATION/TRAINING/EXPERIENCE

High school diploma or general education degree (GED) required. Customer service experience is strongly preferred but not required.

LANGUAGE SKILLS

Strong reading, writing, and verbal skills to effectively present information and respond to questions from customers, prospective customers, and other employees.

MATHEMATICAL SKILLS

Count, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as interest and percentages.

REASONING ABILITY

Comprehend and understand bank operations, policies (manuals), and procedures. Recognize irregular or suspicious transactions. Determine whether or not requests for confidential information should be granted or refused.

OTHER SKILLS

Ability to work independently AND collaborate within a team to complete tasks effectively and efficiently by building and nurturing strong relationships with other UBI team members. Interpersonal skills to deal with customers and co-workers in a friendly, courteous manner. Particularly detail-oriented to ensure accuracy of transactions. Familiarity with standard office equipment such as calculators and typewriters. Computer skills in word processing, spreadsheet and database software to generate correspondence and reports. Basic understanding of debits and credits.

CERTIFICATES, LICENSES, REGISTRATIONS

None Required.

SCHEDULE

Monday through Friday 8:00am-4:00pm with Friday night rotation until 5:00pm. •

MUST HAVE SATISFACTORY BACKGROUND CHECK INCLUDING CREDIT HISTORY

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