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KS
Kwik Star
Customer Service- Tobacco Outlet Plus
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Iowa data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,108 / year median in Iowa
-1% projected decline
Job Description
We are looking for coworkers with great customer service skills! This is a part time position 15-25 hours per week with mostly evenings and weekends. Occasional day shifts as needed. Candidates must be available at least two weekends a month and some holidays. At Kwik Trip, Inc.
our coworkers are responsible for:
- Follow our Guest Service Agreement - some examples include greeting/thanking every customer, suggestive selling.
- Multitask & work in fast-paced environment
- Run a cash register, lotto terminal, computer, etc
- Check IDs for alcohol/tobacco purchases
- Make change, count money and complete basic bookwork.
- Stock, face products, clean restrooms, and take out trash
Benefits Include:
- Paid holidays, vacation, and sick time
- Referral bonuses
- Eligible for 401(k) after 6 months including KT contributions
- Health, Dental, Vision, and Life Insurance Benefits; limited benefits package for part-time coworkers
- Opportunities for wage increase after 90-days and then annually
- 40% profit sharing, which is generally a bonus at the end of year that is 8-12% of your annual gross wages
- Birthday gifts, year-end gifts, and anniversary gifts at 1, 3, and 5 years then every 5 years We are looking for dedicated, multitasking, individuals with good work ethic, reliable transportation, and desire to work for a family-owned Top Workplace that treats coworkers like family.