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Remedy Staffing
Customer Service Rep
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Iowa data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,108 / year median in Iowa
-1% projected decline
Job Description
Our customer is looking for a Customer Service Representative who can also sell products to existing customers. This position is located in Clive.
Preparing UCC paperwork.
Solid communication, phone skills.2+ years Customer Service experience is important (handling difficult customers). Ability to multitask, problem solve.
Strong math skills. Click "Apply Now" to complete an application or attach a resume. CSR
Starting Pay:
$18.00-$20.00Hours:
8:00am - 5:00pm (Tuesdays 7:00am-5:00pm)Duties:
Answer incoming calls and assisting customers with understanding their accounts and process any requests that they may have. Assist the collection managers with transfers, rewrites, repos, refused returns, letters and other paperwork. Enter contracts into computer system. Assist with closing accounts, process deferrals & extensions and ending contracts. Filing & sorting.Preparing UCC paperwork.
Requirements:
Ability to "sell" equipment to customer base. Must be proficient with Microsoft Office, 10 key and phone operations (APAK exp preferred but can be learned). Type 35 to 40 words a minute.Solid communication, phone skills.2+ years Customer Service experience is important (handling difficult customers). Ability to multitask, problem solve.
Strong math skills. Click "Apply Now" to complete an application or attach a resume. CSR