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T
TEKsystems
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Iowa data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,108 / year median in Iowa
-1% projected decline
Job Description
Customer Service Representative TEKsystems $18.00 - $1,818.50 / hr life insurance, sick time, 401(k), retirement plan United States, Iowa, Fairfield Aug 04, 2026
- Description
- Support financial professionals and clients by providing service related to incoming paperwork, account information and distributions Communicate operational and financial industry policies and procedures Research issues and resolve inquiries in a timely manner Develop understanding of the policies and procedures to execute them in daily work Adapt and adhere to Cambridge policies and core values Collaborate with internal associates to improve procedures and templates to streamline processes Organize document coordination utilizing departmental database software including documents scanned in by the mailroom or submitted via web capture by the client #centralpriority26 •Job Type & Location•This is a Contract to Hire position based out of Fairfield, IA.
- Pay and Benefits
- The pay range for this position is $18.00 - $1818.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Workplace Type
- This is a fully onsite position in Fairfield,IA.
- Application Deadline
- This position is anticipated to close on Aug 7, 2026.
San Francisco Fair Chance Ordinance:
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI):
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.