Client Care Representative

Client Care Representative 101 Ne Circle Drive, Grimes, IA 50111 $16

• $21 an hour
• Part-time, Full-time $16
• $21 an hour
• Part-time, Full-time Client Care Representative
• Join Our Growing Team!

Location:

St. Francis Veterinary Clinic

• Grimes, Iowa St.

Francis Veterinary Clinic, a well-established, growing, family-owned practice in Grimes, IA, is seeking a motivated and compassionate Client Care Representative to join our close-knit team. This role is essential to maintaining the exceptional service and care our clients have come to expect. As the first point of contact for our clinic, you will play a vital role in creating a welcoming and professional environment for both clients and their pets.

Key Responsibilities:

Greet clients warmly and assist with check-in and check-out procedures Answer phone calls, return messages, and manage client communications with professionalism and empathy Schedule appointments, manage the daily calendar, and confirm visits Process payments, prepare invoices, and handle basic billing tasks Manage prescription refills and coordinate with online pharmacy Help monitor inventory and assist with ordering supplies Support team members and cross-train with veterinary assistants to help as needed

What We're Looking For:

A positive, can-do attitude with strong multitasking skills and adaptability Excellent communication and organizational abilities A collaborative team player who's also confident working independently Prior veterinary, medical, or customer service experience preferred but not required Comfort with computers and willingness to learn practice management software Why Join St. Francis Veterinary Clinic? A supportive and friendly team environment where your contributions matter Work-life balance is a priority—we respect and support family and personal time Opportunities to grow within the clinic through cross-training and continuing education Competitive compensation based on experience If you're passionate about animals, love helping people, and want to be part of a team that values kindness, teamwork, and high-quality care, we'd love to hear from you.

To Apply:

Please email your resume and cover letter to: stfrancisveterinarycare@gmail.com

Job Types:

Full-time, Part-time Pay:

$16.00

• $21.

00 per hour

Benefits:

Employee discount Health insurance Paid time off

Education:

High school or equivalent (Required)

Experience:

Administrative:

1 year (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

Grimes, IA 50111 (Required)

Work Location:

In person