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Corda Credit Union

Member Services Representative

Career Insights for Customer Service Representative (General)

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Based on Iowa data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,108 / year median in Iowa

-1% projected decline

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Job Description

Are you a people-first leader who thrives on finding financial solutions, driving results, and making a meaningful impact in your community? Corda Credit Union is hiring Member Services Representatives for our Marion Branch location. This is an incredible opportunity for an individual with customer service and sales experience who is ready for their next career chapter.
Why this role stands out:
Collaborate with a high-performing branch team Drive exceptional member experiences while delivering financial solutions Play a key role in community engagement and local growth Join a company recognized for Member Focus and Career Growth Access to our very generous benefits and encouraged work/life harmony https://www.cordacu.org/careers/#benefits As a Member Services Representative at Corda Credit Union, you play a vital role in delivering exceptional, member-focused financial solutions. Through in-person interactions, phone conversations, email correspondence, and digital channels, you create a seamless and positive experience for our members. In this role, you will provide information about products and services, process transactions, and identify financial solutions tailored to each member's unique needs. As one of the first faces our members see when they enter our Marion branch, you will help build lasting relationships by providing outstanding service, trusted guidance, and a welcoming presence. We are seeking Member Service Representatives who are passionate about personal and professional growth, delivering outstanding member service, and maintaining operational excellence-someone who wants their work to make a meaningful impact both inside and outside the branch and in the Marion community.
Location:
Marion, IA Know someone who'd be a great fit-or is that you? Let's connect!

Benefits

  • Dental Insurance