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BA
Billion Automotive
Service Advisor (Sioux City, IA)
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Customer Service Representative
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Based on Iowa data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$57,753 / year median in Iowa
+12% projected growth
Job Description
Service Advisor (Sioux City, IA) Sioux City
- Sioux City, IA 51106 Apply Overview Position Type Full Time Job Shift Day Apply Description Billion Automotive is hiring an Automotive Service Advisor to join our growing team!
ESSENTAIL FUNCTIONS
- Schedule service appointments.
- Greet customers and obtain vehicle information.
- Write customer vehicle problems accurately and clearly on repair orders.
- Refer to service history, inspect the vehicle, and recommend additional needed service.
- Advise customer on the care of cars.
- Provide complete and accurate written cost estimate for labor and parts.
- Checks on the progress of repair throughout the day and inform the customer.
- Implement and maintain service marketing program.
- Review and close repair orders.
- Keep service department forms, menus, and pricing guides up-to-date.
- Implement a quality control process to eliminate comebacks.
- Other duties as assigned.
QUALIFICATIONS
- Prior experience in an automotive dealership strongly preferred
- Strong organizational and communication skills
- Ability to multi-task in a fast-paced environment
- Valid driver's license/acceptable driving record Qualifications Our full time employees enjoy full medical, dental and vision insurance.