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GI
GFMutual Insurance Assn.
Customer Service Professional
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Iowa data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,108 / year median in Iowa
-1% projected decline
Job Description
Overview Join our dynamic team as a Customer Service Professional in the insurance industry and become the vital link between our company and valued clients! We offer competitive pay and paid time off. Duties Dependability Respond promptly and professionally to customer inquiries Assist clients with product or service questions, troubleshooting issues, and processing transactions. Maintain detailed records of customer interactions using data entry skills and Microsoft Office tools to ensure seamless communication flow. Demonstrate excellent phone etiquette and communication for coordinating appointments and scheduling follow-ups. Quote, manage, process and review insurance policies for new and existing clients. Skills Excellent communication skills, both verbal and written. Proficiency in Microsoft Office applications and general computer skills for data entry and documentation. Join us today to make a meaningful impact while advancing your professional journey!