Overview Join our dynamic team as a Dispatcher and Customer Service Representative, where you'll be at the heart of our transportation operations. In this energetic role, you'll coordinate vehicle dispatching, manage customer inquiries, and ensure smooth communication across our logistics network. Your proactive approach will help optimize routes, maintain compliance with DOT regulations, and deliver exceptional service to our clients. This paid position offers an exciting opportunity to develop your skills in transportation planning, supply chain management, and customer engagement within a fast-paced environment. Responsibilities Coordinate and dispatch vehicles efficiently using vehicle dispatch software and transportation management systems such as Oracle Transportation Management and SyteLine. Communicate clearly with drivers, clients, and internal teams via multi-line phone systems and phone call management tools to relay instructions and updates promptly. Monitor GPS and GIS data to track vehicle locations, optimize routes, and ensure timely deliveries in road transportation operations. Maintain accurate data entry related to freight movements, shipping & receiving logs, and fleet management records. Ensure compliance with DOT (Department of Transportation) regulations during dispatching and transportation planning processes. Provide exceptional customer service by addressing inquiries, resolving issues swiftly, and maintaining professional phone etiquette. Collaborate with logistics teams to support supply chain efficiency, freight coordination, and 3PL (third-party logistics) activities. Assist in internal communication efforts to streamline operations across departments involved in transportation planning and logistics. Qualifications Proven experience with transportation management systems such as Oracle Transportation Management or Vehicle Dispatch Software. Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Excellent communication skills—both verbal and written—and phone etiquette are essential. Familiarity with

GIS, GPS

technology, and route optimization tools used in road transportation operations. Knowledge of DOT regulations related to freight transport and vehicle dispatching procedures. Proficiency in Microsoft Office applications including Excel for data entry and analysis tasks. Ability to handle multi-line phone systems efficiently while maintaining professionalism under pressure. Experience working within logistics or supply chain environments is preferred but not mandatory; training will be provided for the right candidate. Embark on a rewarding career path where your organizational prowess and communication skills drive success! We're dedicated to supporting your growth while ensuring you play a vital role in our transportation excellence.

Pay:

$23.00 - $29.00 per hour Expected hours: 30.0 - 50.0 per week

Benefits:

401(k) 401(k) matching Flexible schedule Health insurance Paid time off Retirement plan

Work Location:

In person