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at DL Evans Bank in Burley, Idaho, United States

Customer Service Representative - Processing Center Burley

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Based on Idaho data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$39,683 / year median in Idaho

+1% projected growth

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Job Description

at DL Evans Bank in Burley, Idaho, United States Job Description Responsible for performing a variety of clerical support duties including answering the telephone and greeting visitors. Responsible for retrieving debit card fraud alerts through FiServ EFT program and contacting customer regarding alert if necessary. Responsible for reviewing and processing consumer and business customer's deposits made through remote channels utilizing the Fiserv Deposit Review system. Courteously and promptly resolves customer questions and service requests or refers them to appropriate personnel. To view full details and how to apply, please login or create a Job Seeker account