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at Idaho Division of Human Resources in Caldwell, Idaho, United States
Client Service Technician (CST) - CYFS
Career Insights for Customer Service Representative (General)
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Based on Idaho data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$39,683 / year median in Idaho
+1% projected growth
Job Description
at Idaho Division of Human Resources in Caldwell, Idaho, United States Job Description
DEDICATED TO STRENGTHENING THE HEALTH , SAFETY , AND INDEPENDENCE OF IDAHOANS
•THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED . APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED
. The Division of Youth Safety & Permanency is recruiting for a Client Services Technician ( CST ). Do you have personal or professional experience within or in support of programs serving youth and families and/or the child welfare team? This position is perfect for individuals who want to be a part of a team that is protecting the safety and welfare of Idaho's children. Client Services Technicians supervise court-ordered visitations between children in the Department's care and the parents/guardians to ensure safe conditions are maintained. CST's transport children to and from visits and appointments, in addition to other important coordinated activities. CST's must be able to lift and carry items weighing approximately 50 pounds, and to perform physical work such as lifting and carrying children, car seats, and boxes. This position is located in the Caldwell Field Office. The Idaho Department of Health & Welfare is a drug-free workplace.?Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employment drug test. In addition, successful candidates will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.BENEFITS
:BEST RETIREMENT AVAILABLE IN THE NATION
The State of Idaho offers a robust total compensation and benefits package, including but not limited to: + We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) ( PERSI ) that offers a lifetime benefit at retirement. + 11 paid holidays + Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time) + Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/) + Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week) + 2 voluntary supplemental retirement plans including both pre-tax and Roth options + Deferred compensation plan + Life insurance for self, spouse, and children + Short and long-term disability insurance + Flexible Spending Accounts ( FSA ) + To view full details and how to apply, please login or create a Job Seeker accountBenefits
- Paid Time Off (PTO)
- Sick Leave
- Other Retirement and Savings
- Health Insurance