Benefits after 90 days of 32 hours weekly On-the-job training some Saturdays and Sundays Join The UPS Store team ! We are hiring a Customer Service Associate to join our growing team. We are a locally owned franchise here in Post Falls. If you have the ability to remain upbeat and positive throughout the day, while engaging in a fast-paced environment we encourage you to apply! We will provide on the job training with no retail experience needed. Just a positive attitude and ready to learn!

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greet customers in a friendly manner Deliver exceptional customer service ! Be knowledgeable of products and services offered Process incoming mail Process print service orders Provide shipping and packaging services Know how to count change back Typing skills required but not fast Spelling a must show up in clean uniform (provided shirt) show up on time for work NO sick calls Friendly team player Excellent Work ethic

Job Type:

1 Full time position 35- 40 hours per week, 1 part time position 25-35 hours per week

Benefits:

Flexible schedule

Shift:

5-8 hour shifts

Education:

High school or equivalent (Preferred) Summary We are seeking a Customer Service Representative to join our dynamic team at The UPS Store. In this role, you will be the first point of contact for our customers, ensuring their inquiries are handled efficiently and effectively. Your contributions will directly support our mission of delivering outstanding service. Responsibilities Provide exceptional customer service by addressing inquiries and resolving issues promptly and friendly. Communicate effectively with customers via phone, and email to ensure satisfaction. Utilize office software to print blue prints and copies and email. Collaborate with team members to enhance the overall customer experience. Requirements Proven experience in customer service or call center environments. Strong communication skills, both verbal and written. Ability to handle cash transactions accurately and efficiently. Familiarity with office software applications is preferred. Sales experience is a plus but not mandatory. If you are passionate about delivering excellent customer service and want to be part of a supportive team at The UPS Store , we invite you to apply today and start your rewarding career with us!

Pay:

From $16.00 per hour

Benefits:

Health insurance

Work Location:

In person