AR / Customer Service Support

AR / Customer Service Support Bartlett, IL Job Details Full-time $45,000 - $55,000 a year 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave 401(k) matching Qualifications Computer operation Accounts receivable Managing customer accounts Phone communication Computer literacy ERP systems Credit card payment processing Attention to detail Clerical experience Productivity software Communication skills Entry level Client interaction via phone calls Full Job Description Job Summary We are seeking a detail-oriented Accounts Receivable (AR) and Customer Service Support professional to join our team. This role is responsible for managing customer accounts, supporting AR processes, and assisting with customer inquiries and order-related tasks. The ideal candidate is organized, proactive, and comfortable communicating with customers to ensure timely payments and a smooth customer experience. Duties Manage customer accounts, including sending AR emails and following up on outstanding balances Generate and send account statements to customers Process check and credit card (Visa) batches to accurately post payments into our ERP system Respond to customer inquiries related to invoices, payments, credits, and account status Generate and apply credits as needed Provide order status updates and general customer support Print orders and assist with clerical tasks supporting the sales team Skills Strong communication skills (phone and email) Experience in accounts receivable or customer service preferred Organized with strong attention to detail Comfortable following up with customers on outstanding balances Basic computer skills (Microsoft Office; ERP experience a plus)

Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave

Work Location:

In person