Customer Service/Administrative Assistant

RINGWOOD COMPANY - 2.0

Bedford Park, IL Job Details Full-time $20 - $24 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Spanish Customer communication Pricing Multilingual Spreadsheets Filing Employee relationship building English Productivity software Stakeholder relationship building Full Job Description Ringwood Company established in 1963 is the leading manufacturer of Industrial mixing equipment and wastewater treatment systems that are sold throughout North America. We are located in Bedford Park, Il. Our main end users are companies in the corrugated paper box industry. Experience with industrial machinery is helpful but not required.

Essential Duties:

Answer incoming customer telephone calls, and other modes of inquiry, from customers in North America regarding replacement parts Identify parts and promptly provide price and availability quotations Receive, process, and invoice customer parts orders Monitor vendor deliveries to ensure orders and inquiries are processed in a timely and accurate fashion Maintain and update customer and vendor information, and the related files, as required Consistently monitor estimated delivery times and communicate any changes to our customers Ensure that the Parts Manager is kept informed in real time on any significant activities and developments Support and coordinate with the SMA Service department for parts orders, and any related inquiries Any other duties and tasks, consistent with your abilities, which may be assigned

Minimum Requirements:

Excellent customer service and communication skills, both oral and written, and proven ability in developing and maintaining effective internal and external working relationships Fully competent with Microsoft Excel, Word, and Office Highly organized with the ability to work independently and unsupervised

Preferred Qualifications:

Multi-lingual capability, English & Spanish Experience with, and knowledge of, machine tools and related equipment

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Bedford Park, IL 60638 (Required)

Work Location:

In person