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D
Domino's
Customer Service Rep(02929) - 304 E Hwy 50
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Illinois data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,983 / year median in Illinois
-13% projected decline
Job Description
Job DescriptionJoin our team at Domino's Pizza in Ofallon, United States, as a Customer Service Representative! We're looking for friendly, efficient, and customer-focused individuals to deliver exceptional service and create memorable experiences for our valued customers.
Answer phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and recipesProcess cash and credit card transactionsProvide outstanding customer service, ensuring customer satisfactionMaintain a clean and organized work environmentCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks as neededHandle and lift items weighing up to 25 lbs.
Adhere to all food safety and hygiene regulationsQualificationsExcellent communication skills with a friendly and positive attitudeStrong ability to follow directions and adhere to company proceduresFlexibility to work weekends, holidays, and various shifts as neededBasic math skills for accurate cash handling and order processingAbility to multitask and work efficiently in a fast-paced environmentTeam player mentality with a willingness to assist colleagues as neededPhysical ability to stand for extended periods and lift up to 25 lbs.
Customer-focused mindset with a commitment to providing great serviceAbility to remain calm and professional under pressureBasic computer skills for operating ordering systemsFood handling experience or willingness to learn (preferred)High school diploma or equivalent (preferred)
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Answer phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and recipesProcess cash and credit card transactionsProvide outstanding customer service, ensuring customer satisfactionMaintain a clean and organized work environmentCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks as neededHandle and lift items weighing up to 25 lbs.
Adhere to all food safety and hygiene regulationsQualificationsExcellent communication skills with a friendly and positive attitudeStrong ability to follow directions and adhere to company proceduresFlexibility to work weekends, holidays, and various shifts as neededBasic math skills for accurate cash handling and order processingAbility to multitask and work efficiently in a fast-paced environmentTeam player mentality with a willingness to assist colleagues as neededPhysical ability to stand for extended periods and lift up to 25 lbs.
Customer-focused mindset with a commitment to providing great serviceAbility to remain calm and professional under pressureBasic computer skills for operating ordering systemsFood handling experience or willingness to learn (preferred)High school diploma or equivalent (preferred)
Note:
Applicants must be able to pass a pre-employment drug test and criminal background check.Additional InformationAll your information will be kept confidential according to EEO guidelines.