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Cashier/Customer Service

Job

DQ- Dairy Queen Grill & Chill

Canton, IL (In Person)

$32,240 Salary, Full-Time

Posted 4 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Overview Join our dynamic retail team as a Cashier/Customer Service Associate, where your energy and enthusiasm will create a welcoming shopping experience for every customer. In this role, you will be the friendly face that helps customers navigate their purchases, handle transactions efficiently, and leave with a smile. Your positive attitude and attention to detail will ensure smooth store operations while promoting product knowledge and upselling opportunities. This paid position offers a chance to develop valuable retail skills in a fast-paced environment that values teamwork and excellent service. Duties Greet customers warmly and assist with their shopping needs, providing product demos when applicable Operate the POS (Point of Sale) system accurately to process transactions, including cash handling and credit card payments Maintain clean and organized checkout areas, ensuring merchandise is well-stocked and properly merchandised Upsell products by highlighting features and benefits to enhance customer satisfaction and sales volume Answer customer questions via phone etiquette or in person, offering helpful solutions and information about store products Manage inventory by stocking shelves, conducting merchandising tasks, and assisting with stock replenishment Support team members with supervising experience by guiding new staff or volunteers when needed Experience Previous cashiering or retail sales experience preferred, especially in grocery stores or similar environments Familiarity with POS systems and basic math skills for accurate cash handling and transaction processing Strong communication skills, including bilingual abilities, to connect effectively with diverse customers Demonstrated ability to perform merchandising, stocking, and product demos confidently Experience in supervising or leading team members is a plus but not required Knowledge of grocery store operations and customer service best practices is highly desirable Join us to be part of a lively team dedicated to delivering exceptional service while sharpening your retail expertise. Your proactive approach will help create memorable shopping experiences that keep customers coming back!
Job Types:
Full-time, Part-time Pay:
$15.00 - $16.00 per hour
Benefits:
Flexible schedule
Work Location:
In person

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