Customer Service Rep(02940) - 714 N GILBERT ST

Job DescriptionJoin our team as a Customer Service Representative at our Danville, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

Answer incoming phone calls and take customer orders accuratelyPrepare and make pizzas according to company standards and recipesProcess cash and credit card transactions efficientlyDeliver outstanding customer service, ensuring customer satisfactionMaintain a clean and organized work environmentAssist with various cleaning tasks as neededHandle and lift items weighing up to 25 lbs.

Collaborate with team members to ensure smooth operations during busy periodsAddress customer inquiries, concerns, and special requests promptly and professionallyQualificationsExcellent communication skills, both verbal and writtenStrong customer service orientation with a friendly and positive attitudeAbility to multitask and work efficiently in a fast-paced environmentBasic computer proficiency for order entry and processingFlexibility to work weekends, holidays, and various shifts as neededDetail-oriented with a focus on accuracy in order-taking and food preparationProblem-solving skills to address customer concerns effectivelyPatience and ability to maintain composure under pressurePhysical ability to stand for extended periods and lift up to 25 lbs.

Team player with a willingness to assist colleagues as neededPrior experience in food service or customer-facing roles is a plusKnowledge of pizza preparation and the food service industry is beneficial but not required