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Call Center Representative (Banking)

Job

Express Employment Professionals

Glen Carbon, IL (In Person)

$41,600 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/14/2026

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Job Description

at Express Employment Professionals in
Glen Carbon, Illinois, United States Job Description Job Title:
Call Center Representative (Banking)
Location:
Madison County, IL Pay:
$20/hr
Position Overview:
We are seeking dependable and customer-focused Call Center Representatives to join our banking support team in Madison County, IL. In this role, you will serve as a primary point of contact for customers, assisting with account inquiries, transactions, and general banking support while delivering excellent service. Key Responsibilities Answer incoming calls from customers regarding banking products and services Assist with account inquiries, transactions, and troubleshooting Provide accurate information on policies, procedures, and banking solutions Resolve customer issues efficiently while maintaining professionalism Document all customer interactions in the system Meet or exceed performance metrics, including call quality and handling time Maintain compliance with all banking regulations and security protocols To view full details and how to apply, please login or create a Job Seeker account