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D
Domino's
Customer Service Rep(02912) - 820 S Park Ave.
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Illinois data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,983 / year median in Illinois
-13% projected decline
Job Description
Job DescriptionJob Duties
Physical DemandsMust be able to stand for long periods of time, walking, lifting and carry approximately 3 to 30pounds. Team members must infrequently navigate stairs or climb ladder to change reader board,clean walls, perform maintenance.
In addition to all the above, the following applies to team members in driver and store management positions.
Deliver product by car and then to door of customer. Deliver flyers and door hangers.
Must have valid driver's license with safe driving record meeting company standards. Minimum of a 2 year drivinghistory and insured vehicle.
Able to read a map, locate addresses within designated delivery area.
Varying and sometimes delivering in adverse weather conditions
- Operate all equipment
- Stock ingredients from delivery area to storage, work area, walk-in cooler.
- Prepare product
- Receive and process telephone orders
- Take inventory and complete associated paperwork
- Clean equipment and facility daily
- Ability to communicate verbally with customers and co-workers to process orders both Over the phone and in person
- Must have basic mathematical skills to make correct monetary change. (may use calculator)
- Deliver flyers and door hangers
- Ability to enter orders using a computer keyboard or touch screen.
Physical DemandsMust be able to stand for long periods of time, walking, lifting and carry approximately 3 to 30pounds. Team members must infrequently navigate stairs or climb ladder to change reader board,clean walls, perform maintenance.
In addition to all the above, the following applies to team members in driver and store management positions.
Deliver product by car and then to door of customer. Deliver flyers and door hangers.
Must have valid driver's license with safe driving record meeting company standards. Minimum of a 2 year drivinghistory and insured vehicle.
Able to read a map, locate addresses within designated delivery area.
Varying and sometimes delivering in adverse weather conditions